I'll never spend another dime at a place where you are treated like cattle. What kind of customer service is that? Zero!!! I had a reservation set up for this September, I cancelled it. If you buy a bottle of water there, you can't bring that into the pool area either. In addition to dining and nightlife, the establishment is expanding with a new 480. The Poker Room offers Texas Holdem No Limit, Stud, Pot Limit, and Hi-Low Omaha. River Spirit Casino Resort is minutes away. The River Spirit Casino has over 3,100 slot machines and 15 action tables with games like Blackjack, Ultimate Texas Holdem, 21+3, Free Bet Blackjack, and Bad Beat Mini-Baccarat. In fact, there's a vending machine right by the door to the pool. View deals for River Spirit Casino Resort, including fully refundable rates with free cancellation. Doesn't matter that you bought the coffee in the lobby. WRONG AGAIN! They don't allow 'outside food or beverages' in the pool area.

Last straw: if you buy a coffee at the coffee shop in the lobby and plan to go to the pool when it opens at 10 to enjoy your coffee and try to beat the crowd, NOPE. Then you wake up on Saturday grab breakfast, head to the pool, if the weather is nice, it will be PACKED!!! There won't be a single chair left by 11:30 or for the rest of the day.

They close the pool at 'dusk' which basically means as soon as possible once it starts getting dark. If you are local and work on a Friday, get home, pack head over, check in and grab a bite hoping to watch the sun set by the pool, think again. We spent the weekend a easily dropped $1000 on the room, food, drinks and concert tickets. They sell so many day passes to local residents that you won't find a chair or space to put your things if you get there from noon onward if it's a busy day. If you're a hotel guest, don't expect to enjoy the pool.

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